Information for Buyers
Frequently Asked Questions
Yes, we do our best to take our hassle out of the purchasing process and our in house experts are available every step of the way to make this a headache free transaction.
Items that are in stock will have one of the following buttons:
- “Add to Cart” – Simply add the item to your cart and checkout
- “Make an Offer” – This button calls a pop up form that allows you to submit an offer on any item that has this “extra” button. When making an offer, please remember to make the offer reasonable. Unreasonable or silly offers will be declined without explanation. Reasonable offers will be considered and we may accept or send you a counter offer. If we accept your offer, you will have a link to add that item to your cart at the accepted offer price.
Once the item(s) are in your shopping cart, follow the easy checkout to purchase the contents of your shopping cart and designate where your items are being shipped. Don’t forget to double check your shipping address.
If an item does not have a price, please use the contact link on the bottom of every page.
An item may not have a price for any of the following reasons:
- The item is coming soon but has not been priced yet.
- The item is sold out but will be available again.
- We choose not to show the price because we do not want the piece “shopped” due to the value and/or rarity.
- We are restricted from showing the price by the publisher, artist, or some other contractual obligation.
- We sell to collectors, dealers, and galleries and have agreed not to publicaly disclose prices on certain items or types of sale events (i.e. Flash Sale).
Generally, items are shipped within 24-48 hours. Shipping time will vary with custom framing, etc… Please call or message us if your order is time sensitive so we can make sure it is shipped in the time frame that you need.
Yes, we offer framing for any items that are not already framed on our website. We have more than 1,000 different moldings available. Contact us for more information about your specific needs. As we frame works in house our framing charges are substantially lower than what you would have to pay a retail frame shop.
Please review our unlimited lifetime guarantee regarding authenticity. We will always explain any part of a purchase you have questions about and make sure you feel comfortable with what you are purchasing prior to your purchase.
We accept payment via check, money order, Paypal, Mastercard, Visa, American Express, Discover, crypto and wire transfer. Please contact us if you do not see your preferred payment method listed. Purchases paid for by personal check are held for six working days prior to being shipped.
Please follow the Return policy link on the bottom of any page to read return policy.
Absolutely, we are available by phone toll free at 1-888-257-7587. Alternatively, you can fill out the form on the contact page to send us a message.
